Dave Bross - Hot Glass Art - Beads, Jewelry and Sculpture

Archer, FL  (near Gainesville)

swdeco@hotmail.com

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Your Guarantee

If you are not happy with something you get from me, for any reason at all, just let me know. You can return the item with the receipt.
As soon as the item gets to me, I will trade for something else, refund your money, or make an adjustment, which ever you prefer.

You will have to pay for the shipping on whatever you return, usually about four or five dollars if you send your return via US post office Priority Mail, two or three dollars first class. If you ship priority mail the post office will give you the box.

Your return has to come back to me in a way that we can track the shipment in case of loss. The best way to do this is to use the post office delivery confirmation service or insure the package. The postal insurance is usually much cheaper

The guarantee and the other terms listed here are only for items purchased from this website. Ebay and other auction items may have a different guarantee or terms.

If you ever have questions or suggestions about anything please e-mail me. I would love to hear them.



 
 

Ordering

I don't use automated shipping and ordering. Most items will have to be custom made, so we should discuss your order before I ship.

E-mail is  the best way to find me. E-mail is fast and inexpensive, and it's the one method I usually have access to every day. There is a link to my e-mail at the top of the page.

The exception to "every day" would be when I have to travel, and I can't  find a place to connect my computer. If I am traveling you will get an e-mail from me as soon as I can get to a computer. My e-mail is web based so I should be able to get to it fairly regularly
 
 

I  feel there is a lot  to be said for having an actual person to contact, which is why I do business under my own name.

I've never been overly fond of anonymous corporations or the "it's not my problem/not my job" behavior that being anonymous seems to encourage.

You will have questions, and that's good!

 Not being able to see and touch the things you are cosidering buying puts the buyer and the seller at a disadvantage. Any time you have doubts, questions or suggestions, let's discuss it. I can send you pictures or any other info that will help. If there is a problem I will solve it. I want you to be very happy with whatever you buy from me. I will gladly spend whatever time it takes to avoid disappointing you.


Shipping

USA - You pay $5 priority shipping or $4 regular mail shipping on anything up to $50. Buy more than $50 and I'll pay the shipping.
 Make sure I have your shipping address so I can have your package ready to go when the payment arrives here.
Outside the USA - contact me and we'll figure out the best way



 
 
 

Payment Options

If you are buying here in Florida there is 7%sales tax on your purchase.

 
 
 

Visa and Mastercard via Pay Pal


You can pay me by secure internet connection at any time with your credit card if you sign up for Pay Pal. The service is free, and at the moment they are paying you to sign up

 Click here to check out Pay Pal

Pay Pal is the only way I can accept credit cards now, I gave up my (extremely expensive) merchant account, so I am no longer able to take your credit card directly, as in the past. The benefit to you on this is that your credit card number is only on a secure server, not sitting in my files, You can use Pay Pal 24 hours a day, as opposed to trying to contact me by phone (very difficult), and reduced costs for me will become reduced costs for you.
 
 

Money Order

Money orders are fine, they must be in US dollars.


Check
I will take your check from within the USA, must be US dollars. There is a $25 charge for NSF checks, and I'll remind you that if you send me a bad check, that's mail fraud, a felony.



 
 
 
 

Quantity Discounts

Website sales only
 

I pay for shipping if you buy over $50
10% discount over $100
 
 
 
 

The End

Thank You